Background

The objective of document management program is to fully integrate the acquisition process including the printing and mailing services with operations of the entire company. A contract management process should ensure the promises a company is making to deliver full printing services and its obligations are always visible to key corporate decision makers and that top management fully understands that the products will be acceptable to meet corporate needs at consistent and competitive prices. These guidelines are designed to provide consulting services to companies who acquire all types of printing and letter shop services and are seeking ways to better achieve program results, reduce costs, and ensure effective communication and internal control over their operations.

A survey guideline may be applied to assess effectiveness of procuring these services under an existing contract management system. Also, it may be used to identify management problems in the printing and publishing operations, identify opportunities for reforming or simplifying procedures, and make recommendations to reduce cost and streamline the corporate printing process for acquiring these services. This survey is not an audit, but it will provide consulting advice on the current organization and improve the efficiency and effectiveness of the management system for procuring printing and publishing services.